MULTIFAMILY PROPERTY MANAGEMENT SERVICES

OVERVIEW OF SERVICES

Do you need apartment management services? Partner with us to achieve your investment's full potential. 

Thinking about changing management companies? 

Hiring a new multifamily property management company can seem like a daunting task, but our experienced team of professionals makes the switch painless. We pride ourselves in working cooperatively with other management companies, gathering information, transferring records, notifying tenants, transferring utilities, and setting up accounting for a seamless transition.

Contact us to get all the details and see how we can help you make the transition.

TRANSITIONS

Unit-by-unit inspections, file audits, and property evaluations.

Budget planning, value add and reposition strategies, marketing plans, and rebranding.

We target top talent, train them, and support them through the transition period. We have experienced team members that support and mentor new hires to drive optimal performance. 

We review all existing contracts and accounts and arrange for transfers and/or change of contact information.

Every property is different.

Our services are comprehensive, but scalable, depending on the size of your property.  Whether you require onsite or offsite apartment management, the services listed here are intended to give you a broad overview of what we can provide.

We would love to speak to you about your unique situation and work cooperatively with you to find the best management plan to fit your needs.

OPERATIONS

Future residents can review property highlights, virtually tour common areas and apartments, submit their application, and sign all lease paperwork through our automated system.

The online resident portal is an easy, fast, and secure way for residents to pay rent and other charges online, view their payment history, submit maintenance requests, and sign lease renewals. 

Random quality assurance audits promote consistency and ensure the overall property plan is effective.

We provide qualified, skilled site personnel and provide ongoing training and development.

Our onsite team of property managers, leasing staff, and maintenance teams are dedicated to maximizing our clients' investment returns by handling all of the day-to-day aspects of managing and maintaining your rental property. Regional managers provide oversight of the property as a whole and management of the onsite team.

Under the direction of the Multifamily Maintenance Supervisor, our onsite maintenance technicians are there to service the property daily and provide excellent customer service to our residents. Our technicians are available for after-hours emergency calls, if the need arises.

Our utility recovery service maximizes cash flow while absorbing utility rate increases. There is no upfront cash investment and is a simple process to implement. 

MARKETING

We are the only regional property management company to offer a full-time, in-house leasing team, specializing in connecting tenants to our properties.

For properties that are doing an initial lease-up, our leasing department allows us to get a head-start before the property is open.

Our leasing department also supports properties that doesn't have onsite personnel to secure tenants.

We have experienced, in-house marketing and leasing teams who are available to develop and execute marketing strategies.

Full-time, in-house website design and graphic desigers are available to develop your website, logos, floor plans, and print marketing.

High-quality photos and videos are essential to marketing your property. We can provide stills, virtual walk-throughs, videos, and drone footage.

We monitor your property's online reputation and social media and respond accordingly. 

Strategic marketing plans to minimize marketing costs and rent loss during new lease-ups or re-tenanting after rehabilitations or renovations.

REVENUE MANAGEMENT

Constant evaluation of sub-market comps and conditions to achieve optimal property operations and rent growth.

We constantly have our finger on the pulse of real estate and rental market trends and will make recommendations for adjustments accordingly. We also monitor what our competitors are doing so that rents are priced competitively.

ASSET MANAGEMENT

Risk management, including in-depth real estate assessment and insurance review.

Valuation and proformas for investors to help determine the financial feasibility of a proposed property, or a potential purchase.

Repositioning poorly performing assets and developing potential transactional strategies for investors.

PROFESSIONAL SERVICES & ADMINISTRATION

Our in-house collection team maximizes collection efforts of all move-out balances owed, helping generate better cash flow and reducing bad debt losses for your property.

Capital project managers are available to identify/quantify deferred maintenance items and will manage and coordinate all aspects of the capital improvement project.

Professional property tax appeal services are available.

A Cost Segregation Study is a tool used to maximize the tax benefits of owning a property. It provides improved cash flow through reclassification of the property’s asset lives. The purpose is to accelerate depreciation expenses and thus lower federal taxes.

ACCOUNTING & FINANCE

Our full-service accounting division handles all financial transactions, including an effective after-tenancy collection program, accounts payable, receivable management, and filing of 1099s for the property.

Comprehensive financial statements are accompanied by detailed analysis. Our team is staffed with the technical expertise to assist clients with financial analysis.

  • Correspondence with lenders to meet the loan requirements for annual reporting and loan servicing.
  • Preparation of lender packages and financing consultation services to assist with construction, permanent, or secondary financing needs.
  • Replacement reserve processing.
  • Required HUD loan reporting.

Our team develops the annual budget for properties and conducts thorough meetings with ownership to ensure your goals for the property are achieved.

We work hand-in-hand with the client to meet the accounting needs for your lease-up and properties under renovations.

Are you maximizing your investment's potential?

that's what we do best.

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